![]() ![]() If not, then you can give the DNS entries a try. ![]() Of course, you can always try downloading the AutoUpdate 3.4 update manually first to see if that will work. This solution might not be for everyone, but it’s worth a shot if you’re having a similar problem. That’s it! You should now be back in business and be able to download and install the updates. Launch any of the Office apps, then click Help > Check for Updates, then click Install. Now enter the following addresses: 8.8.8.8 and 8.8.4.4, then click OK. Next, click the DNS tab and then the Add (+) button at the bottom. Launch System Preferences and go to Network > Advanced. The not-so-obvious solution I have found for this is to use Google’s public DNS address. Either it’s a compatibility issue with OS XYosemite’s version, or Microsoft is not aware of the problem yet. It turns out the culprit was the DNS server Microsoft uses to connect to the public Internet. I even tried to download the update manually, but Microsoft’s Support page behaved unresponsive, even in alternative web browsers. Unfortunately, checking for Updates from the Help menu was not working. To download the latest updates for Office 2016, I needed to have AutoUpdate version 3.4 installed. We hope you’re as excited as we are about the new Office for Mac. Unlike previous Microsoft Office updates which users received as part of "Patch Tuesdays," these Office 365 client updates require the apps to be closed prior to starting the update.Resolve Office AutoUpdate for Mac, not Working Office 2016 for Mac will become available as a one-time purchase option this September. For details, see Overview of update channels for Office 365 ProPlus. ![]() Once the upgrade has been rolled out, users will be on a "monthly channel." This means new feature updates will be released monthly for the product. Release notes for Monthly Channel releases in 2019.Release information for updates to Office 365 ProPlus.Release notes for each version and channel can be found on the following pages: What to Expect from Future Office Updates Log in to the Office site, then click the Apps icon in the upper left-hand corner to open a menu of available web-based Office apps. Until your upgrade issue is resolved, use the web-based Office applications. In the unlikely event that your Office upgrade fails, leaving your system without Office applications installed locally, please submit a ticket to CIT Desktop Support immediately. For more information, see Sync files with the OneDrive sync client on Mac OS X. We recommend you use the OneDrive app moving forward. If you still use OneDrive for Business, be aware that it will not be re-installed with Office 365. (The assumption is that you are using an Active Directory-bound system.) When you launch any Microsoft application in the suite, you will be automatically logged in based on your Mac login. This Office installation will count toward the five total installations that you are allowed through Cornell’s Office 365 licensing. Office 2016 for Mac is updated on a regular basis to provide new features, security updates, and non-security updates. Control-click the app’s icon, then choose Options > Keep in Dock.) (To do this, open the app to make its icon appear again in the Dock. The license type should read “Office 365 Subscription.”įor any Office applications that were in the Mac Dock, you will need to add them again to the Dock. To confirm your activated Office 365 license in any Office application, click the application name in the Menu bar, then click About. The Office application should open normally. Log in using your Cornell NetID and password. If you are prompted to sign in when opening an Office app:Īt the Microsoft Sign in window, type your NetID in the field labeled Email, phone, or Skype, then click Next. ![]() The Office application will no longer display the yellow activation warning bar. If you are prompted to activate the product when an Office app is opened:Ĭlick Activate in the yellow activation warning bar.Ĭlick the Sign in link at the bottom of the activation window. The next time an Office application is opened, it will prompt you either to activate the product or to sign in immediately. Any open Office applications will be automatically closed when this runs-so be sure to save your work before starting the process. ![]()
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